FAQ

Frequently Asked Questions  (FAQ)

At NUGEN Energy, LLC

We understand that our customers may have questions about our propane, heating oil, and fuel oil services. Below, we’ve compiled answers to some of the most frequently asked questions to help you find the information you need quickly.

  • What areas do you serve?

    We proudly serve New Oxford, PA, and the surrounding areas with propane, heating oil, and fuel oil services for residential and commercial customers.

  • What are your hours of operation?

    Our office hours are Monday through Friday, 8 AM to 4 PM.


  • How can I contact you?

    You can reach us by phone at +1 (717) 969-8555, by email at brian.mitz@nugenenergyllc.com, or visit us at 5815 York Rd, New Oxford, PA 17350.


  • Do you offer propane tank installation?

    Yes! We provide professional propane tank installation to ensure your system is set up safely and efficiently.

  • Can I schedule regular propane deliveries?

    Absolutely! We offer recurring propane delivery services to ensure you never run out of fuel.

  • Are your propane services available for both residential and commercial properties?

    Yes, we provide propane services for homes and businesses.

  • Do you provide emergency heating oil delivery?

    Yes, we offer emergency heating oil delivery to ensure you’re never left without heat when you need it most.

  • How do I know how much heating oil I need?

    Our team can help you calculate your heating oil needs based on your tank size and heating requirements.

  • Is there a minimum delivery amount for heating oil?

    Contact us at +1 (717) 969-8555 for specific details about minimum delivery requirements.

  • What types of properties do you deliver fuel oil to?

    We provide fuel oil services for both residential and commercial properties.

  • How do I place an order for fuel oil delivery?

    Simply call us at +1 (717) 969-8555, and our team will schedule your delivery at a time that works for you.

  • Can I set up a recurring delivery for fuel oil?

    Yes, we offer recurring delivery options for fuel oil to ensure you always have a steady supply.

  • What payment methods do you accept?

    We accept various payment methods. Please contact us to discuss payment options.

  • Can I set up a payment plan for fuel or propane deliveries?

    Contact us to discuss your specific needs, and we’ll work with you to find a suitable arrangement.

  • Do you offer any discounts?

    Periodically, we offer promotions or discounts. Follow us on Facebook and LinkedIn for updates on special offers.

  • How can I stay updated on your services and promotions?

    Stay connected by following us on social media or signing up for our email updates.


Have More Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us at +1 (717) 969-8555 or brian.mitz@nugenenergyllc.com. Our team is always happy to help!

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